Rapid Casino Privacy Policy

This Privacy Policy explains how Rapid collects, uses, retains and protects personal information when you use our online casino and related services in Canada. We take your privacy seriously and provide this page to describe the types of information we handle, why we need it, and how you can manage your data.

Types of data we collect

Personal data

When you register or verify your account we collect personal information such as your name, date of birth, contact details, address, government-issued ID and payment information. We may also collect documents you submit for identity verification and anti-money laundering checks.

Technical data

We collect technical information to operate and secure our services. This includes IP address, device and browser details, operating system, session data, and approximate location based on IP. We also store cookies, local storage and similar identifiers.

Transactional and activity data

We record transactional information and account activity such as deposits, withdrawals, wager history, game play, bonuses used and customer support interactions. This data helps us manage accounts, process payments and detect suspicious activity.

How we use your information

We use personal and technical data to create and manage your account, process payments, complete identity checks, respond to enquiries and provide customer support. Your information also helps us prevent fraud and money laundering, maintain security, comply with legal obligations and improve our services. With your consent we may use contact details for direct marketing; you can opt out at any time.

Data protection practices

We protect data using encryption for data in transit and access controls for stored information. Access to personal data is restricted to authorised staff and third-party providers who need it to perform services. We train staff on privacy practices and review our security measures regularly to keep data safe.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies for authentication, site functionality, analytics and personalised content. Some cookies are essential for the service to work, while others support analytics and advertising. You can manage or disable non-essential cookies through your browser settings or the cookie banner shown on the site, though disabling cookies may affect some features.

Your rights

You have the right to access and request correction of your personal information, request deletion where permitted by law, restrict or object to certain processing and withdraw consent for marketing. You may also request a copy of your data in a commonly used format where applicable.

Access, correction and deletion of data

To make a request, contact us at [email protected]. We will verify your identity before fulfilling requests to protect your account. In some cases we may retain certain information to comply with legal or regulatory obligations or to preserve transaction records; where possible we will anonymize data instead of deleting it.

Information sharing and third parties

We may share information with service providers such as payment processors, identity verification and fraud prevention services, analytics providers and other vendors who perform services on our behalf. We also disclose information when required by law or to protect our rights. We require third parties to protect personal information and limit their use to the purpose of the service they provide.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, we will notify you by email or site notice. Continued use of our services after updates indicates acceptance of the revised policy. Please review this page periodically for the latest information.